Frequently Asked Questions

General Questions

What is thermo wood?

Thermo wood is natural wood that has been heat-treated at high temperatures to improve its durability, moisture resistance, and stability — without using chemicals. This process enhances performance while maintaining the natural beauty of wood.

Is thermo wood suitable for Canadian weather?

Yes. WoodVanta thermo wood products are designed specifically for Canadian climates. They are resistant to moisture, seasonal expansion, warping, and rot, making them ideal for outdoor use.

Is the treatment chemical-free?

Yes. Our thermal modification process uses only heat and steam — no chemical preservatives. This makes our products safer for homes and environmentally responsible.

Thermo Wood Tiles

Can thermo wood tiles be used outdoors?

Absolutely. Our thermo wood architectural tiles are designed for decks, rooftops, patios, balconies, and other outdoor areas.

Do the tiles resist mold and warping?

Yes. Thermal modification significantly reduces moisture absorption, helping prevent mold growth, swelling, and warping.

Are the tiles easy to install?

Yes. Our modular tile system allows for easy installation, making them suitable for both DIY homeowners and professional contractors.

Do the tiles require maintenance?

Like all natural wood, basic maintenance such as periodic cleaning and optional oiling can help maintain color and finish. However, thermo wood requires less maintenance than untreated wood.

Wholesale & Partnerships

Do you offer wholesale pricing?

Yes. We work with contractors, builders, designers, and retail partners across Canada. Wholesale pricing is available for bulk orders.

How do I apply for a wholesale account?

You can apply through our Contact page or submit a bulk inquiry form. Our team will review your application and respond within 24–48 hours.

Do you provide product samples?

Yes. We offer samples for serious buyers, contractors, and designers who want to evaluate the quality before placing large orders.

Handles & Wooden Hardware

Are your wooden handles and knobs durable?

Yes. Our wooden handles and knobs are crafted for daily use and finished to ensure durability, comfort, and a natural aesthetic.

Can I order custom sizes or bulk quantities?

Yes. We offer wholesale and bulk options for contractors, developers, and retailers. Contact us for custom project requirements.

Wall Panels

Can thermo wood wall panels be used indoors?

Yes. Our wall panels are suitable for both interior and exterior applications.

Are self-adhesive panels strong enough for long-term use?

Yes. Our self-adhesive thermo wood panels are designed for secure installation on suitable surfaces in residential and office environments.